Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Firm" / "We" / "Us" / "Our" — refers to Ironpact, a corporate and commercial law practice operating from 18 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia.
• "Client" / "You" / "Your" — refers to any individual, company, or legal entity that engages the Firm for legal services or accesses this website.
• "Services" — refers to the legal services provided by the Firm, including Corporate Structuring & Advisory, Commercial Contract Review, and Mergers & Acquisitions Support, as well as any ancillary legal work agreed in writing.
• "Engagement Letter" — the written agreement between the Firm and the Client outlining the scope, fees, and specific terms of a particular matter.
• "Content" — all documents, legal opinions, draft agreements, correspondence, and materials prepared by the Firm in connection with the Services.
• "Agreement" — these Terms and Conditions together with any applicable Engagement Letter.
• "Website" — the Firm's online presence accessible at https://ironpact.live.

2. Acceptance of Terms

By engaging Ironpact for legal services, submitting an enquiry through our website, or signing an Engagement Letter, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you are engaging the Firm on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these terms.

Clients must be at least 18 years of age or have the requisite legal capacity under Malaysian law to enter into a binding agreement. The Firm reserves the right to decline engagement where capacity is in question.

These Terms form the basis of our professional relationship. Where an Engagement Letter exists, its specific provisions will take precedence over these general Terms in the event of any inconsistency.

3. Service Description

Ironpact provides corporate and commercial legal advisory services to businesses and individuals operating within or in connection with Malaysia. Our principal service areas include:

• Corporate Structuring & Advisory — Guidance on entity formation, governance documentation, directorial obligations, and compliance with the Companies Act 2016 and related regulations.
• Commercial Contract Review — Review, analysis, and drafting of commercial agreements, with a structured risk summary and recommended revisions tailored to your business context.
• Mergers & Acquisitions Support — End-to-end legal coordination for transactions, including due diligence, transaction documentation, regulatory filings, and post-completion guidance.

The scope of Services in any individual matter will be confirmed in an Engagement Letter. Services are available to clients located in Malaysia and to foreign clients with Malaysian-related legal needs. The Firm does not practice law in foreign jurisdictions.

4. Client Engagement

An engagement with Ironpact commences upon the Client's acceptance of an Engagement Letter, which sets out the agreed scope of work, fee structure, and any specific conditions applicable to the matter.

The Firm may require the Client to provide identity verification and other know-your-client documentation in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFPUAA) before commencing work.

The Firm reserves the right to decline or cease any engagement where accepting the matter would create a conflict of interest, where required information is not provided, or where the Firm reasonably determines that it cannot act in a particular matter.

Any changes to the agreed scope of work should be discussed with the responsible solicitor and, where material, confirmed in writing. Additional work outside the original scope may be subject to separate fee arrangements.

5. Client Responsibilities

To enable the Firm to deliver legal services effectively, Clients are expected to:

• Provide accurate, complete, and timely information relevant to the matter
• Respond to correspondence and requests in a reasonable timeframe
• Notify the Firm promptly if circumstances change that may affect the matter
• Make payments in accordance with the agreed fee arrangements
• Use the Website and any materials provided only for lawful purposes
• Refrain from engaging the Firm in matters that involve fraud, misrepresentation, or activities contrary to Malaysian law

The quality of legal advice the Firm can provide depends in part on the quality of information shared. Delays or inaccuracies in information provided by the Client may affect timelines and outcomes.

6. Intellectual Property

All legal documents, written opinions, templates, precedents, and other materials prepared by the Firm in the course of an engagement remain the intellectual property of Ironpact until all fees relating to that engagement have been paid in full.

Upon full payment, the Client is granted a limited, non-exclusive, non-transferable licence to use the materials prepared specifically for their matter. This licence does not permit the Client to reproduce, adapt, or share those materials with third parties without the Firm's prior written consent.

The general knowledge, skills, know-how, and methodologies developed by the Firm in connection with the Services remain the property of Ironpact and are not transferred to the Client.

All content on the Firm's website, including text, design elements, and structural content, is protected by Malaysian copyright law. Reproduction without prior permission is not permitted.

7. Payment Terms

All fees are quoted in Malaysian Ringgit (MYR/RM) and are subject to the terms set out in the applicable Engagement Letter. The following general payment terms apply unless varied in writing:

• Invoices are payable within 14 days of issue unless otherwise agreed
• The Firm may require a retainer or advance payment before commencing certain matters
• Disbursements and out-of-pocket expenses incurred on behalf of the Client are billed at cost
• Late payments may be subject to reasonable interest at the rate prevailing under the Civil Law Act 1956
• Where taxes apply (including SST), they will be specified in the invoice

Refund Policy: Given the nature of professional legal services, fees for work already performed are generally non-refundable. Where an engagement is terminated before completion, fees will be assessed on the basis of work carried out to the date of termination. Any retainer held in excess of work performed will be returned to the Client.

Payment queries should be directed to [email protected].

8. Confidentiality

The Firm is bound by professional obligations of confidentiality under the Legal Profession Act 1976 and the Solicitors' Duties as recognised in Malaysian legal practice. Information shared with the Firm in the course of an engagement will be treated with the strictest confidence.

The Firm will not disclose Client information to third parties except where required by law, court order, or regulatory obligation, or where the Client has provided express consent.

Clients are similarly expected to maintain the confidentiality of any proprietary methodologies, internal processes, or non-public information about the Firm that may come to their attention during the engagement.

9. Disclaimers

Legal advice is provided based on the information available at the time of the engagement and the applicable law as it stands at that time. Laws change, and the Firm does not undertake to update advice given on prior matters unless specifically engaged to do so.

Information published on the Firm's website is for general informational purposes only and does not constitute legal advice. Visitors to the website should not act on any information presented there without seeking specific legal advice relevant to their circumstances.

The Firm does not represent or warrant that legal outcomes will meet Client expectations. Legal proceedings and negotiations involve inherent uncertainties, and no assurances regarding results are made or implied.

The website is provided on an "as is" basis. The Firm does not warrant uninterrupted access or that the site is free from errors or technical issues.

10. Limitation of Liability

To the extent permitted by Malaysian law, the Firm's aggregate liability to a Client in connection with any matter shall not exceed the total fees paid by the Client to the Firm in respect of that specific matter.

The Firm shall not be liable for indirect, consequential, or special losses, including loss of profit, loss of business opportunity, or reputational damage, arising from or in connection with the Services.

Nothing in these Terms limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable Malaysian law.

Where third-party service providers (such as regulatory authorities or registries) are involved, the Firm's liability for delays or outcomes attributable to those third parties is excluded.

11. Termination

Either party may terminate an engagement by providing reasonable written notice to the other. The Firm will endeavour to manage transitions in a way that does not prejudice time-sensitive matters.

The Firm may terminate an engagement immediately where: the Client has provided materially false information; a conflict of interest arises that cannot be resolved; the Client engages in conduct contrary to law or professional ethics; or the Client fails to settle outstanding fees after reasonable notice.

Upon termination, the Client remains liable for all fees and disbursements incurred up to the date of termination. The Firm will provide the Client with documents to which the Client is entitled, subject to any lien exercised for unpaid fees.

Provisions concerning confidentiality, intellectual property, payment, and dispute resolution survive termination of any engagement or these Terms.

12. Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with the Services or these Terms are subject to the exclusive jurisdiction of the courts of Malaysia.

Before initiating formal proceedings, the parties agree to attempt to resolve any dispute through good-faith discussion. Either party may request a meeting or written exchange to address concerns within 14 days of a dispute arising.

Where informal resolution is not achieved, the parties may consider mediation through the Malaysian Mediation Centre before proceeding to litigation. This is encouraged but not mandatory.

Clients who have concerns about the professional conduct of the Firm or its solicitors may also refer the matter to the Bar Council of Malaysia in accordance with the Legal Profession Act 1976.

13. General Provisions

• Entire Agreement: These Terms, together with any applicable Engagement Letter, constitute the entire agreement between the parties and supersede all prior representations or understandings.
• Severability: If any provision of these Terms is found to be unlawful or unenforceable, it will be severed from the remaining provisions, which will continue in full force and effect.
• Waiver: The failure of the Firm to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: Clients may not assign or transfer their rights under these Terms without the prior written consent of the Firm. The Firm may assign its obligations internally within the practice.
• Notices: Formal notices under these Terms should be sent by email or post to the addresses set out in the relevant Engagement Letter or to the Firm's registered address.
• No Third-Party Beneficiaries: These Terms do not create any rights in favour of third parties under the Contracts Act 1950 or otherwise.

14. Changes to Terms

The Firm may update these Terms from time to time to reflect changes in applicable law, practice, or the scope of our services. The revised Terms will be published on our website with an updated effective date.

For ongoing engagements, material changes to these Terms will be communicated directly to affected Clients with reasonable notice. Continued engagement with the Firm after the effective date of changes constitutes acceptance of the revised Terms.

We recommend reviewing this page periodically to stay informed of any updates.